We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently only within Australia. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-7 days.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, and include all the original packaging.

If you do not live near our Wangara service centre, your local service agent can be found at the following links:

MGI Service Agents

Motocaddy Service Agents

Powakaddy Service Agents 

We recommended to service your buggy every 1 – 2 years or every 500km to ensure optimal performance of your buggy.

If you feel your buggy is not performing properly, organise to get it serviced with your local agent.

Under no circumstances should a Lithium Battery that has been immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire. Please contact your local service agent to arrange an inspection.

Most electric golf buggies have a carry capacity of 20kg. It is advised you do not exceed the carry capacity as it may damage your buggy.

There are a few recommendations to keep your buggy running smoothly and prevent unnecessary faults:

Apply a small amount of grease to your buggy’s axle when it is dry. Lithium based grase is recommended.

Keep your buggy clean by regularly wiping it down with a damp cloth. Do not used a hose or high pressure washer.

Always recharge your battery as soon as possible after finishing your round.

We recommend that either a lithium or sealed lead acid battery be used as there is no maintenance to be done. The battery should be rated to at least 16 amp hour capacity.

Lithium batteries can be left off charge for up to 1 month at a time (provided they are fully charged before hand), whilst lead acid batteries can only be left off charge for 1 week. Charge after use as normally, then disconnect from the charge and store in a cool (not COLD) place.

The latest lithium batteries are rated to last 1,000 rounds. These batteries frequently last longer, and many factors such as the course played, charging regime, buggy types all contribute to battery life.

A deep cycle sealed lead acid battery should complete 18 holes for at least 200 rounds.

Manufacturers warranty periods are strictly adhered to and little can be done in these cases if the warranty period is exceeded before a problem is reported.

The battery should be put on charge as soon as possible after your game. Never leave a battery partially discharged as it will reduce the long term life of the battery. Check and follow the charging instructions as set out by the battery and charger manufacturer.

As soon as possible. battery left partially or fully discharged commences deteriorating at that time. The sooner it is re-charged, the longer life the battery will have.